We always appreciate feedback, both positive or constructive.
If you would like to give testimony to any of the services you have been
given at the Crematorium, please write to:
Barham Crematorium, Canterbury Road (A260), Barham, Nr Canterbury, Kent CT4 6QU
In the unlikely event that you feel that we haven't fulfiled your expectations
please use the following complaints procedure
Complaints Procedure
STAGE 1
Always complain 'on the spot' if you have the opportunity. If you cannot do this yourself, you may be able to use your minister or funeral director as your advocate. If you fail to obtain a satisfactory response, move to the next stage.
STAGE 2
Contact the Crematorium Manager by telephone or write to him/her at our office. He/she will respond to any official complaint in writing within three working days.
STAGE 3
If you believe that your grievance has still not been properly addressed then you should write to our Managing Director at the following address:
Managing Director, Westerleigh Group Ltd, Chapel View, Westerleigh Road, Westerleigh, Bristol BS37 8QP
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